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Provipbuy provides a 30-day product warranty for any problems that may occur with your purchased items. If your product is defective and you require a replacement, simply follow these instructions:
Take a clear video of the defect Email:service@Provipbuy.com with a sentence about the defect and your video attached. Once approved, we will replace your product.
Consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.
Provipbuy reserves the right to make any amendments to this policy at any time. Notification of any changes will be published on this page. If you have any inquiries regarding cancellations or any of our other policies please Contact our Customer Service Representatives.
Customers will only be charged once at most for shipping costs (this includes returns); No restocking fee to be charged to the consumers for the return of a product.